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Shipping Policy

Shipping Policy

 

Last updated: January 2026

 

Shipping & Delivery

 

Delivery Times

Typical total delivery times (including production and shipping) are:

  • United Kingdom & Europe ( to include: United Kingdom, Ireland, Germany, France, Netherlands, Sweden, Norway): 5–10 business days

  • United States: 7–15 business days

  • International regions (to include: Canada, Australia, New Zealand, United Arab Emirates, Singapore, South Africa, Hong Kong, and India): 10–25 business days

 

These timeframes represent the full delivery journey from order to arrival.

Delivery times are estimates and may vary slightly depending on location and local courier services.

 

Production & Fulfilment Locations

 

To ensure the highest quality and efficient delivery, all artworks are produced through our specialist manufacturing partner, Gelato.

Orders are automatically routed to the closest professional production facility. These facilities are located across:

Australia, Canada, France, Germany, India, Italy, the Netherlands, New Zealand, Norway, Singapore, South Africa, Sweden, the UAE, the United Kingdom, and the United States.

 

This approach helps to:

 

Reduce delivery times
Minimise transit handling
Lower the likelihood of customs delays

Customs, Duties & Taxes

 

For most orders, no additional customs charges apply.

If duties or import taxes are required by your local regulations, these will be clearly displayed at checkout before you complete your purchase.

 

Tracking

 

All orders include full tracking.

You will receive a tracking link by email as soon as your artwork has been dispatched, allowing you to follow its progress at every stage.

Delays

While we aim to meet all estimated delivery times, delays can occasionally occur due to factors outside our control, such as customs processing or local courier issues.

 

If your order is significantly delayed, please contact us and we will assist you promptly.

Contact

If you have any questions on shipping, please feel free to contact us using the Contact Us page from the top menu.

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