Privacy Policy

Last updated: January 2026

At Arven Studio, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website or purchase artwork from us.

We comply fully with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Data Controller: Arven Studio
Website: www.arven.studio

Arven Studio is an independent fine art studio producing and selling original digital artworks and premium aluminium DIBOND® prints.

If you need to contact us regarding privacy or data protection matters, please use our contact page:
https://www.arven.studio/contact-us

2. Information We Collect

We collect only the information necessary to process orders and meet legal obligations.

This may include:

Full name
Billing and delivery address
Email address
Telephone number (if required for delivery)
Order, invoice, and payment reference details

We do not collect or store sensitive personal data.

3. How Your Information Is Used

Your personal data is used solely for:

Processing and fulfilling artwork orders
Billing, invoicing, and payment administration
Communicating essential order and delivery information
Providing required details to our production and fulfilment partner
Meeting legal, accounting, and tax obligations

We do not use personal data for:

Marketing emails or newsletters
Advertising or behavioural tracking
Automated profiling or decision-making

4. Payments and Wix Payments

All payments on this website are processed securely through Wix Payments and its authorised payment service providers.

Arven Studio does not store or process full payment card details.

Wix Payments may collect and process personal and transactional data as part of providing secure payment services, fraud prevention, and regulatory compliance.

For full details of how Wix handles payment-related data, please refer to:
https://www.wix.com/about/privacy

5. Print Production and Fulfilment (Gelato)

To produce and deliver your artwork, we securely share limited personal information (such as name and delivery address) with Gelato, our third-party print-on-demand production and fulfilment partner.

Gelato acts as a data processor and processes personal data only to:

Print your artwork
Package and ship your order

Gelato complies with GDPR and maintains its own privacy and data protection policies.

Further information is available at:
Privacy policy - Gelato

6. Cookies and Website Functionality

We do not use cookies for:

Advertising
Marketing analytics
Behavioural tracking

Wix may use essential cookies required for:

Secure checkout
Site security
Core website functionality

These cookies are strictly necessary and cannot be disabled.

For more information, see:
https://www.wix.com/about/cookie-policy

7. Data Storage and Retention

Your personal data is:

Stored securely using industry-standard safeguards
Accessed only when required for order fulfilment or legal compliance

We retain personal information only for as long as necessary to:

Complete the order and delivery
Meet accounting, tax, and legal record-keeping requirements

After this period, data is securely deleted.

8. International Data Transfers

Some service providers (including Wix and Gelato) may process data outside the UK or EEA.

Where this occurs, appropriate safeguards — such as Standard Contractual Clauses — are in place to ensure your data remains protected in accordance with GDPR.

9. Your Rights Under GDPR

You have the right to:

Request access to your personal data
Request correction of inaccurate information
Request deletion of your data where legally permitted
Object to or restrict processing in certain circumstances
Request data portability

To exercise these rights, please contact us via:
https://www.arven.studio/contact-us

10. Data Security

We take reasonable technical and organisational measures to protect personal data against:

Unauthorised access
Loss or misuse
Alteration or disclosure

All payments are processed via encrypted, secure payment systems.

11. Children’s Privacy

This website is not intended for children under the age of 16. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. The most current version will always be published on this page.

13. Contact

For any questions about this Privacy Policy or how your data is handled, please contact us using our contact page:
https://www.arven.studio/contact-us

Arven Studio operates with a privacy-first approach and shares personal data only where strictly necessary to deliver exceptional artwork.